Frequently Asked Questions
Can I use DocDash if I live in another country?
What kinds of documents can you handle?
Absolutely. We specialize in helping expats and remote clients manage U.S.-based document needs from anywhere.
Anything legal, formal, or important — including notarized forms, contracts, power of attorney docs, and more.
Do I need to mail you the documents first?
Nope! Just upload them securely through our intake form, and we take care of the rest.
How do I know my documents were sent?
You’ll receive a tracking number, confirmation photo, or delivery notice based on your service selection.
Can I schedule recurring services?
Yes! Contact us for ongoing mail, court, or state submission support.
What happens if my uploaded document is corrupt or unreadable?
If we receive a file that’s corrupted, blank, or cannot be opened, we’ll pause the order and notify you right away by email. You’ll have the option to upload a corrected version at no extra charge.
For time-sensitive deliveries, we recommend uploading documents in PDF format and previewing them before submitting. This helps avoid delays in mailing, apostille, or filing.
If we don’t receive a working copy within 48 hours of notification, your request may be canceled and refunded (minus any processing fees already incurred).